Delivery Policy

Standard Delivery Information


Standard delivery is charged on all products at a flat rate of €12.00. Shipping of gift vouchers is free of charge. Items are expected to be dispatched within 3 working days, subject to the availability of the products you have ordered. Please allow extra days for local holidays, weekends and sale time.

Offer order codes remain the property of Joinwell, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

If an item is not received within 7 days from the date of the dispatch notification email, please contact us on and we will look into the matter. If the item has gone missing and hasn’t reached you, we will offer a replacement or refund. Kindly refer to our Returns and Refund Policy for further information.


In case the wrong item is delivered, please notify us on and we will rectify your order at the earliest possibility.